Shipping, Returns and FAQ's
Currently, we ship to the UK, and will start to announce more regions in US, Canada & Europe in the near future. We'll keep you posted
We use Standard delivery for all orders these will be usually delivered within 3-5 working days, unless restrictions occur with the carrier. Orders are processed for delivery on business days only (Monday through Friday, excluding bank holidays) and will be shipped via Royal Mail. *Shipping delays are still occurring across the country. We use Royal Mail for standard shipping, who are experiencing delays of up to 2 weeks for delivering packages.
At IZI Beauty, it is our mission is to deliver clean beauty that works for all skin tones, We absolutely want you to love your products. Due to the nature of our ingredients, we do not accept returns or exchanges. However, should the product arrive damaged or defective, we offer you a replacement or an online store credit. If your item arrived damaged, we will happily replace this at no extra cost to you. Please email us at hi@izibeauty.com to get the process started.
IZI Beauty cannot alter an order once it has been placed. This includes adding or removing any items in the order. If you need to update your address or cancel an order, email Hi@IZIbeauty.com. Our team will do their best to stop the order, however, this is not guaranteed.
IZI Beauty does not test on animals. We are proudly PETA certified and do not sell in countries where animal testing is required.
As well as ensuring all our ingredients are natural plant based, we also ensure that all the products are Vegan and do not contain any animal derivatives such as carmine and beeswax that are found in many cosmetics.
Our products are all-natural plant based but not certified organic as our organic percentages do vary and only some ingredients are organic.
All IZI Beauty products are free of synthetic and natural fragrance.
At IZI Beauty, we promise transparency. To view our complete list of ingredients, select a product you’re interested in and below the description you will find the list of ingredients.
All our IZI Beauty products are formulated without gluten
Our formulas are created with the highest grade plant-powered natural ingredients. We use less than 1% non-toxic food grade dyes to ensure that our shades provide a beautiful colour payoff for all skin tones.
Some moisture beading structures may be noticeable on your lipsticks on delivery, this is nothing to be concerned about. This is a natural occurrence with 100% luxury plant-based ingredient lipsticks, as we do not use co-emulsifiers to stabilise the formulation such as polyethylene glycols or esters with a low HLB value, which non-plant based lipsticks use to keep this from occurring.
As the structure of the waxes and oils are very different when using natural vegan binders, variations in temperature during transit can cause oils to migrate to the surface of the stick. We can assure you that when this occurs, the performance and quality of our lipsticks is not affected in any way. We suggest you embrace those extra moisture beads they will keep your lips, soft and plump.
Our products use natural ingredients that are non-toxic. IZI Beauty formulas are infused with nourishing and protecting ingredients that work with the skin to enhance it but to also look after, and care for it. Being a mother herself, our founder first had pregnant women, mums and wellness enthusiasts in mind when she developed her products.